Promote In-Patient Safety Awareness between Staff and Inpatient in Dissertation

Promote In-Patient Safety Awareness between Staff and Inpatient in Regards of Incidence Misidentification at SMC - Dissertation Example Lack of managerial support, inability to develop a dynamic work environment, and failure to establish positive attitudes towards colleagues and the work itself were all found to lead to adverse outcomes in change implementation. Thus, improvement of managers’ performance along with the increase of staff members’ awareness and knowledge of wristband application practises and guidelines was emphasized in the project. Recommendations and implications for practise have been presented as well. Because the management was found out to be incapable of establishing a helpful environment for the members, it is important that training and support are provided for both the staff members as well as the management. In this manner, both parties can undertake the necessary transformations for improving a culture of safety through effective patient identification. Acknowledgments I would like to extend my thanks to my supervisor, Dr. Hala Bader Sulaibckh, for her support, encouragement, positive criticisms, confidence, and patience. Thanks also go to my thesis committee members, Dr. Jonathan Drennan and Ms. Kathrin Abu Zaid, for their time, guidance, and support. Extreme appreciation is extended to Asma Ahmed Al Arwalle for her support and willingness to help. Additional thanks goes to the Dr. Hala Sweed for her explanation and guidance during thesis journey. Also thanks goes to all the staff how welcoming me into their department. I was continually impressed by the level of care and compassion shown to the patients in the challenging Salmanyia Medical Complex (SMC) environment. A special thanks to those who participated in the project, for their spirited discussions and enthusiasm to make their hospital as safe as possible. I am also very grateful to Dr. Wafa Guirguis from the Ministry of Health as external advisor and evaluator for hospital clinical indicator for her help, keenness, and support in finding meaning in the measures. Last but definitely not least, t hanks to my family and friends, who’s determined, hopefulness was furtively appreciated. Table of Contents Page Abstract 3 Acknowledgements 4 Chapter 1 Introduction 8 1.1 Introduction 8 1.2 Rationale for carrying out the change 10 1.3 Summary 10 Chapter 2 the Literature Review 12 2.1Introduction 12 2.2 Inpatient Journey 12 2.3 Patient Safety 13 2.4 Flow of Inpatient Identification Information 18 2.5 Wristband Implementation: An Overview 20 2.6 Summary 23 Chapter 3 Methods 25 3.1 Introduction 25 3.2 Change process 26 3.3 Change model 28 3.3.1 Establishment of Urgency 30 3.3.2 A Guiding Coalition 30 3.3.3 Vision and Strategy 31 3.3.4 Communication 31 3.3.5 Empowerment of Members 32 3.3.6 Creation of Short-Term Wins 33 3.3.7 Consolidation of Improvements 33 3.3.8 Institutionalization of New Approaches 34 3.4 Summary 34 Chapter 4 Evaluation 35 4.1 Introduction 35 4.2 Current Situation before Change 35 Figure 1. Frequency and percentage breakdown: Use of IDs 37 Figure 2. Frequency and percentage breakdown: Reasons why IDs were not worn 37 Figure 3.Frequency and percentage breakdown: Name 38 Figure 4. Frequency and percentage breakdown: CPR 38 Figure 5. Frequency and pe